Privacy Policy
Introduction
TrailScout operates trlscout.net and connects mountain bikers with local mountain bike guides. This policy explains what information we collect, how we use it, who we share it with, and the choices you have.
Information We Collect
We collect account information, information supplied by social login providers, guide verification details, booking and transaction information, and technical information needed to operate the service.
How We Use Your Information
We use information to operate accounts, match riders with guides, process bookings and payments, maintain platform safety, provide support, prevent abuse, and comply with legal obligations.
Who We Share Information With
We share data only with parties needed to run the service, including other booking participants, Stripe, login providers, hosting providers, and authorities when legally required. We do not sell personal information to advertisers or data brokers.
Data Retention
We keep account data while an account is active and process valid deletion requests within 30 days, subject to legal recordkeeping obligations.
Your Rights and Choices
You can access and update your profile, request deletion, revoke social login access, and contact support about privacy rights.
Security
TrailScout uses HTTPS, password hashing, secure sessions, rate limiting, input sanitization, and role-based access controls.
Contact Us
Questions about this policy or your data can be sent to support@trlscout.net.